Practice Areas: Convergence
Through our Convergence Practice, we deliver the mobility capabilities you need in your organization, spanning both voice and data.
To increase productivity, enhance mobility
Your workforce is already mobile. They use office phones, home phones, cell phones, beepers, PDAs, email and voice mail to conduct work not just in the office, but also while traveling, visiting clients and vendors, in airports and commuter stations, and from home. Many of your key personnel communicate with the office and customers at all hours, but are their multiple tools a help, or a duplicated, cumbersome, time wasting burden?
Juma experts can transform all your customer touchpoints into a unified messaging advantage for your company. Using technology solutions from Avaya, voice applications, customer support system fax and email functions can be linked seamlessly to one another. The productivity and customer service improvements will shatter the ROI models we have sadly come to expect.
We can greatly minimize the amount of phone numbers you need to maintain. How about one number for one person that will let you pick up incoming calls to your office from wherever you are? This means you will not have to give coworkers and customers multiple lines and different numbers to contact you. Instead, you will have just one office number that will connect to you wherever you are. Better yet, the business owns the number, not the employee. These are some of the many advantages of "find me, follow me" capability that Juma engineers can deploy for you. Once you have it, being out of the office will never mean being out of touch. Plus, our VoIP solutions can let you extend voice and data conferencing to every user.
New technology from Juniper Networks when implemented by Juma engineers will deliver a unified, always available, always accessible, web based interface to all your business applications from any internet connection. Look to Juma to introduce SSL based VPNs, the next evolution in remote access technology.